Contact

Contact Us

We're here to help. Whether you have a question about an order, a product, a return, or just want to say hello — we'd love to hear from you. We answer every email within 24 hours, Monday to Friday.

Customer Service

Email: support@flowhelen.com
Phone: (704) 743-3278
Hours: Monday–Friday, 9:00 AM – 6:00 PM EST
Response time: Within 24 business hours

Mailing Address

FlowHelen
6740 North Tryon Street
Charlotte, NC 28213
United States

Order Help

For order status, tracking, returns, or refunds, please email support@flowhelen.com with your order number. You can also use our Track Order page for instant tracking.